Return Policy

You can download a new return slip Here

You have a 60 day right of replacement, from the date of receipt, for all products you purchase online. The right of replacement is conditional on the return of the product in essentially the same condition and quantity. The return slip and invoice should always be enclosed with the product.
When you wish to file a complaint regarding a product then please contact us by phone or email using your order number and with photos attached of the problem if possible.

RIGHT OF CANCELLATION

When returning a product and exercising your right of cancellation, this may only occur if the product is returned in essentially the same condition and quantity as when you received it. You may unpack the product and try it on, as long as you can return it in essentially the same condition and quantity. Accordingly, the right of cancellation ceases if you use the product in a manner that obviously and significantly reduces the product's market value.

When you exercise the right of cancellation, you must pay the carriage cost for returning the product.

If you have purchased a product via our Internet shop, you have the right to cancel the purchase. All you have to do is return the product to us no later than 60 days after you have received it.

When you cancel the purchase, the purchase sum will be refunded to your credit card. When we have received the returned product and inspected it to make sure it meets the conditions for exercising the right of cancellation, we will refund the purchase sum to the payment card used when you purchased the product(s).

Return address:

OffSpring A/S

Wheat
Grusbakken 12
2820 Gentofte

Denmark

THE SMALL PRINT

Agreements with OffSpring A/S (Wheat) are concluded in English.
When you do business at OffSpring A/S (Wheat), this is covered by the general rules of Danish law, including specifically the provisions of the Danish Sale of Goods Act, contractual law and rules on consumer transactions. As a consumer, you are therefore protected by the law in force in this area, i.e. primarily the Danish Sale of Goods Act and the Consumer Transactions Act.

DISCLAIMER
OffSpring A/S (Wheat) cannot be held liable for anything other than that stated in Danish law.

DISPUTES

Any disputes between OffSpring A/S (Wheat) and a business entity shall be settled by the Commercial and Maritime Court of Copenhagen.